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Explanation of Benefits
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Explanation of Benefits (EOB)

  • An Explanation of Benefits (EOB) will accompany every claim check. The EOB provides information pertaining to each claim line item.
  • Information contained on the EOB includes the billed amount, copayment amount (if any) and the payment amount.
  • Adjustments to claims payments will include brief explanations for each reason.
  • Additional notes or information pertaining to the processing of a particular claim or item may also be included.
  • If you have any questions regarding the processing of your claim(s) please refer to the Claims Customer Service section of this website.

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